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Privacy Policy

EternaGlobe  is committed to protecting the privacy of our website visitors, clients, and users of our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.eternaglobe.com] or use any of our services.

By accessing our website or using our services, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Company name

  • Billing information (when purchasing a service)

  • Any other information voluntarily submitted via contact forms or chatbot conversations

b. Automatically Collected Information

  • IP address

  • Browser type and version

  • Device identifiers

  • Pages visited and time spent on the site

  • Referring URL

  • Cookies and tracking technologies (see section 6)

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our services

  • Communicate with you about inquiries, service updates, or support

  • Personalize your website experience

  • Send promotional content and newsletters (only if opted-in)

  • Improve website functionality, analytics, and service offerings

  • Process payments and invoices for clients

  • Prevent fraudulent or illegal activities

3. Sharing Your Information

We may share your data with:

  • Service providers (e.g., hosting, email platforms, analytics tools)

  • Third-party integrations used within services (e.g., CRM tools, automation tools)

  • Law enforcement or government agencies if required by law

  • We do not sell or rent your personal information to third parties

4. Your Data Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise these rights, contact us at: support@eternaglobe.com

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce our agreements.

6. Cookies & Tracking Technologies

EternaGlobe uses cookies to improve user experience and collect analytical data. Cookies help us remember preferences, measure performance, and personalize content.

You can adjust cookie settings in your browser at any time.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of external sites. Please review their policies before providing any personal data.

8. Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, misuse, or disclosure.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us to request deletion.

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

📧 Email: support@eternaglobe.com
🌐 Website: www.eternaglobe.com

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